- 05Dec2017
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Best Practices for File Naming: Keeping Track of Legal Documents
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By Lindsey Dean You’ve just created an important document and need to save it where it can be easily found and reviewed. You want it to be grouped with other documents in the case, yet easily identifiable as its own file. How should you name your documents to keep things organized and accessible before,
- 24Nov2016
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Seven Microsoft Word Hacks Every Legal Professional Should Know
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Microsoft Word is one of those programs that you instinctively think you’re a master in because you likely use it almost every day of your life. Certainly if you had asked me, after having worked with Word for well over a decade, whether there was anything else I could know, I’d have said a firm “no.” If,
- 27Jul2016
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Six Quick Soft Skill Tips for the Office Professional
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Office and administrative professionals go go go all day. They come in the morning, check their email, then dig right into the tasks of the day. These tasks may vary from dealing with their manager or peers, creating documents and spreadsheets, coordinating projects or events to one of many other specialized projects.
- 20Jan2016
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What do Lawyers Want from Their Legal Secretaries and PAs?
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On one level, there are as many answers to this question as there are legal secretaries and lawyers. Every working relationship is different, and most of us will have found out that what perfectly suits one relationship doesn’t work at all in another. However, as someone who has worked both as a Legal Secretary and as a lawyer,
- 22Jul2015
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Three Stages to Problem Solving for Administrative and Executive Assistants
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No doubt you face problems on a daily basis. They can be as small as a printer jam or as big as your executive’s international trip is turning into a disaster due to bad weather. There are many methods people use to solve problems such as mind-mapping or brainstorming. But for larger issues or problems,
- 05Feb2015
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Optimum Customer Service Skills
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Working as a legal secretary will often mean dealing with clients and customers. As is the case with any service industry, it is imperative to show these clients the highest level of customer service skills at all times, especially considering how handsomely they may be paying for their legal advice and support.
- 04Feb2015
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Document Management – Practice Good Time Management and Organization Techniques
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Managing paper in any office is an overwhelming task because there is a seemingly ever-increasing mountain of paper files. Whether you’re a small or large company, you must practice good time management and office organization techniques in order to control costs and provide excellent service. Constantly increasing staff productivity is a must.
- 01May2014
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Do You Have a Good Telephone Manner?
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- 01Sep2013
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How To – Skills Building Session
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- 01May2013
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Letiquette – Netiquette
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- 01Oct2012
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Tools for the Sustainable Law Office
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- 01Oct2012
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A Shoutout to Paralegals
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- 01Jun2012
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Why Worrying Well is Good for You
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- 01Jan2012
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Overcoming Procrastination
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Many people have a tendency to procrastinate. This could be because the task is complicated, you’re unfamiliar with it, there’s a prospect of conflict, or you simply prefer to socialize rather than work! But motivating yourself to “do” rather than “avoid” some tasks will result in higher levels of achievement, satisfaction,
- 01Aug2011
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Methods of Backing Up Work
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- 01Jun2011
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10 Unknown Google Tips
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- 01Apr2011
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Fight the Battle Against Clutter
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There are countless declutter gurus online that promise to help you get clutter-free, so which advice is the best for YOU? The truth of the matter is that whatever decluttering technique you choose to follow, it will only work if you really go at it — if you work hard and commit yourself to getting clutter-free.
- 01Sep2010
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Staying Productive When You’re Unmotivated – 4 Tips
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We’d all like to fit more into the day. Whether we’re chasing a promotion at work, hoping to ace a class in college, or trying to get our small business up and running, we want to pack as much as possible into every hour. Productivity often takes a nose-dive, though, when we’re feeling unmotivated.
- 01Jul2010
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Minimizing Interruptions
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- 01Jan2010
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Staying Productive When You’re Unmotivated
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- 01Jan2010
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Minute Taking
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- 01Jun2009
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How to Effectively Handle Privileged Emails
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By Sue Seeley, Manager for Legal Services, IE Discovery, Inc. This article first appeared in ALSP Update – May 2009 During the past fifteen years, e-mail has transformed how we work, emerging from relative obscurity to become the way most of us communicate on the job. Unfortunately for attorneys and litigation support professionals,