The Reporter E-Letter Articles

07Feb2021

Tips for Work-from-Home Legal Professionals

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By One Legal Working from home sounded pretty great at first, but you’re probably finding that it’s now even more difficult to stay focused, stay organized, and complete tasks that are on your list.   Whether your firm is gearing up to head back to the office or you’re home for the long-haul,
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05Jan2021

Managing Your Career in Uncertain Times

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By Beth Clutterbuck Finding ways to successfully work during this pandemic has challenged many professionals. Working parents are now juggling virtual learning and completing their growing to-do lists. Meetings that used to happen organically as you passed by someone’s desk now occur via Slack or Zoom. With several months passing since the onset of remote work,
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30Nov2020

Exceptional Client Service, Inside and Out

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By Sam Bock Today’s client is sophisticated. They have high standards, good working knowledge of the legal services they require, and in-house capabilities like never before. They expect partnership and shared insight, not a wizard attorney who works behind a curtain. This is a positive development. It drives innovation and cooperation,
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06Oct2020

Technical Considerations for Legal Professionals Working from Home

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By Jan Hill
As more and more firms establish policies and procedures for employees working from home due to the pandemic, legal professionals must always employ secure methods of communication. Technology both makes communication easier and security more of a challenge. Here are some technical considerations for the most frequently used platforms that law firms and their employees should keep in mind.
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09Sep2020

Six Key Tools and Strategies for Today’s Legal Professional

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By Lindsey Dean One Legal had the pleasure of hosting Legal Up Summer Sessions over the course of August, with several fantastic speakers joining us to share their experiences. In our August 19th panel, Sacramento-based professional Mara Ponce shared the tools she uses every day to track time, manage documents, communicate with colleagues,
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12Aug2020

10 Behind-the-Scenes Facts about eFiling

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By Lindsey Dean #1: The Court determines what information you can choose from Ever wonder why your exact document title isn’t coming up in the drop-down menu? Or why you can’t add a party for that filing type? In California and across other eFiling states, each individual court determines how much information is available for each eFiling case type,
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06Jul2020

Videoconferencing Tips for Making the Most of Virtual Meetings

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By Lindsey Dean From the “flush heard around the country” to lawyers appearing on virtual court hearings shirtless and in bed, the legal world has already encountered quite a few challenges and cringey moments as justice moves online. Maybe the stakes aren’t immediately as high as some of the above examples—or maybe your attorneys have already experienced some of the same.
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30May2020

How to Use Strong Verbs to Add Punch to Your Writing

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By Derek Haines The difference between the terms “strong verbs” and “weak verbs” can be a little confusing at first. There are three ways to define the strength of verbs. First, there is a linguistic basis. Then there is a simple contrast between active and static verbs. Lastly,  there is a literary definition.
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04May2020

Zoom Videoconferencing 101

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By Nicole Black It’s been a few weeks since we collectively began to “shelter in place.” Working from home has become the newfound reality for many lawyers.  Many of you are likely in the process of trying to determine how to work remotely both effectively and efficiently. As you put systems in place to facilitate practicing law virtually,
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03Apr2020

Getting Started With Zoom and Using It Securely

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By Sharon Nelson and John Simek The coronavirus pandemic has forced a lot of lawyers to utilize video conferencing to “meet” with co-workers and clients. One of the more popular video conferencing platforms is Zoom. There are others, but we see Zoom being used the most, especially among solo and small firm lawyers.
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05Mar2020

Do these Habits Exist in your Firm?

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By Jan Hill Times change and priorities evolve. Still it’s likely that every law firm has a few bad habits that can hurt productivity today, even if they once worked fine. Here are some of the most common habits that can harm a law practice and erode client relationships: Not using a docketing system or yours is seriously outdated According to the American Bar Association (ABA),
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18Feb2020

Online Privacy: How to Avoid Leaving Tracks Around the Internet

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By Hayk Saakian Privacy has become an increasing concern as media companies continue to grow in size and influence. Facebook, along with many other tech giants, has been thrust into the spotlight when it comes to data protection issues. In fact, the government has decided to get involved on several occasions.
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09Jan2020

Eleven Ways to Improve Communication within Your Law Firm

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By Jan Hill The digital age has made it possible to communicate with virtually anyone in the world (or in the workplace) without ever leaving your desk. At law firms, this decrease in human engagement, combined with the emergence of cloud technology and the growing popularity of virtual staffing, has made it harder than ever to effectively communicate with colleagues.
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03Nov2019

Five Tips for Working with Multiple Attorneys

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By Jennifer Anderson Imagine this scene: A paralegal sits at her desk, waiting for her computer to complete yet another automated update. Attorney #1 walks into her cubicle: Attorney #1: “I’ve got a trial in two weeks and I need you to put together jury instructions by Monday morning. Everything you need can be found in the Complaint,
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02Oct2019

Benefiting from Paraprofessionals in Your Law Firm

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By One Legal In the past few years, there has been a lot of buzz in the legal community about paraprofessionals and the ways they can enhance a law practice. For the uninitiated, a legal paraprofessional is someone who is trained to perform certain legal tasks but who is not licensed to practice law. 
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04Sep2019

Being an In-Demand Legal Secretary

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By Michael Aed Every legal professional should be fully prepared for each legal proceeding they will undergo. As such, both lawyers and paralegals rely heavily on their legal secretaries. Legal secretaries do as other administrative assistants do, with the addition that the world of law has been a world full of red tape and semantics.
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04Aug2019

Creating Your Five-Year Legal Career Plan

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By Jan Hill Are you thinking about where your legal career might take you? When it seems like the only thing that you can be certain of is uncertainty, gain an awareness of what might lie ahead by strategizing now. Ask yourself where you want to go and determine what steps you need to take in the meantime.
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02Jul2019

Four Fast and Easy Ways to Access Court Records

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By Jennifer Anderson One of the greatest things about the modern practice of law is the instant accessibility of needed information. This is especially true when it comes to accessing court records. Perhaps you’re interested in the way an opposing attorney has briefed an issue in a previous case. Maybe you want to determine how many times an opposing party has been sued for claims similar to the ones at issue in your current lawsuit.
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03Jun2019

Moving to a Paperless Law Firm: Three Tips for Working with PDFs

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By Nicole Black In the past year, there has been an increased interest in moving to paperless law firms. This is because in many jurisdictions e-filing is becoming a requirement. As the courts make this transition to e-filing, law firms are feeling the pressure to digitize their documents and establish a paperless workflow.
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05May2019

The Pros and Cons of Ditching Law Firm Servers in Favor of the Cloud

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By Nicole Black Compared to years past, cloud computing is now a concept that’s familiar to most lawyers. And with that increased familiarity comes trust. For evidence of this you need look no further than the results of the latest ABA Legal Technology Survey Report. According to the Report, a full 31 percent of lawyers surveyed advised that the primary reason that their firms made the move from premise-based software to cloud-based software in 2018 was because it provided better security than they were able to provide in-office.
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30Apr2019

Paralegal-Client Privilege: Does It Exist?

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By Jan Hill Most people are familiar with the term attorney-client privilege, which is to protect all confidential communications exchanged between a client and their lawyer. While a paralegal is not a lawyer and is instead required to work under the supervision of a licensed attorney, there are still ethical obligations that must be followed by all legal professionals with regard to their dealings with clients and hold attorneys accountable for the conduct of their employees. 
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01Apr2019

How to Tell if an Email is a Scam

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By Computer Hope E-mails come in many forms, and it sometimes can be difficult to tell the difference between a genuine message and a scam. Here are some of the many indicators that the e-mail you’ve received is fraudulent. Incomplete/misspelled words One of the indications of a scam e-mail is poor spelling,
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04Mar2019

Building a Cooperative Culture On and Off Your Legal Team

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By Sam Bock We recently covered a Relativity Fest panel on the importance of cooperation in the modern practice of law. Put simply, good collaboration is critical to effective case strategy, and that means collaborating with both sides of the aisle. But what does that mean, and how do you start?
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04Feb2019

Law Firms are Switching to Cloud-Based Software in 2019

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By Nicole Black Earlier this month, I shared the top signs that it’s time to upgrade your law firm’s law practice management software. In case you missed it, here are a few surefire indications that your law firm’s software is due for an upgrade: You’re cobbling together several systems instead of one You still have endless stacks of paper around your office Your software looks like it was designed in the ’90s (and probably was!) You still have to maintain a server (probably located in your office’s closet) to run your software Support for your law practice management software has been discontinued Your software doesn’t leverage new technologies such as online billing and instant credit card payments Your software doesn’t have automatic updates that include new features.
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07Jan2019

Building Professional Confidence: Why and How

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By Jennifer Anderson Perhaps more than any other profession, the legal industry requires a certain degree of confidence. Want to convince a supervising attorney that you can handle a greater degree of responsibility? You’ll need confidence. Want to convince a client that your firm is the best one to handle their legal matter?
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12Nov2018

Check Out Some Secure Communication and Collaboration Tools for Lawyers

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By Nicole Black Regular communication with clients is one key to effective legal representation. Clients have to be regularly apprised of the status of their cases, and lawyers have an ethical obligation to do so. Of course, as is the case with most aspects of practicing law, technology has necessarily impacted the means and methods of client communication.
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22Oct2018

Five Ways to be a Standout Employee in Your Law Firm

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By Jennifer Anderson, One Legal People who have never worked in the law firm environment have no idea how stressful it can be.  In addition to all the normal work pressures, law firms are filled with people who are innately competitive.  Regardless of your practice area, the stakes are high on every project you touch. 
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01Feb2018

Teamwork and the Changing Role of Legal Secretaries

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WHAT IS TEAMWORK?
Teamwork is the ability to work together towards a common vision  It is less “me” and more “we.” Teamwork improves efficiencies and manages workflows. It also builds camaraderie, which makes a cohesive unit. Teamwork affords an opportunity to meet and work with new lawyers, paralegals, and other staff.
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05Dec2017

Best Practices for File Naming: Keeping Track of Legal Documents

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By Lindsey Dean You’ve just created an important document and need to save it where it can be easily found and reviewed. You want it to be grouped with other documents in the case, yet easily identifiable as its own file. How should you name your documents to keep things organized and accessible before,
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14Nov2017

Top Tips for Getting Along with Colleagues in your Law Firm

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[This article was originally posted at onelegal.com and is printed here with full permission of the author.] Getting along with colleagues can sometimes be easier said than done.  While everyone’s job is focused on the practice of law, personal differences sometimes outnumber similarities, and disparities in temperament, work ethic, efficiency, and general work habits can cause friction among colleagues and undermine the success of the law firm.
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06Jul2017

Proud to be a Legal Secretary

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A voice on the telephone recently asked me, “Are you his secretary, or do you prefer to be called his administrative assistant?”  I told him, “I am his secretary and very proud of it.”  You could hear the relief in his voice as he replied, “Thank goodness.  I can deal with a real person,
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09May2017

How to be Assertive

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Assertiveness is a direct, honest, and respectful way of behaving and interacting with others.  It is seen as one of the most desirable forms of human behaviour as it leads to honest and healthy relationships.  As a legal secretary, the ability to be assertive will help you greatly in your career to communicate effectively with your colleagues and boss.
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09May2017

Fun, Healthy, and Easy Snacks

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Sometimes just getting through the day can be a struggle: Maybe you lost your shoe in the morning or the morning commute is exceptionally grueling or perhaps your printer won’t connect to your computer. On days like these, a little treat can go a long way in improving your mood. Think of an ice cream cone in the LA sun or a pop tart in the mid-morning slump.  
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10Apr2017

Scheduling with Us

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It’s easy to schedule a court reporter, interpreter, or videographer to appear at your next hearing, trial, or deposition. We take pride in a simple, no-nonsense process to get you the professionals you need. For your convenience, we offer several ways to schedule: Schedule Online On the home page of our website,
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27Mar2017

The Changing Role of Legal Support Staff

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Recent advancements in technology used by law firms have blurred the lines between legal assistants/paralegals and legal secretaries. What were once two separate and distinct positions now overlap, and both jobs have changed significantly. Traditionally, the terms legal assistant and paralegal were used interchangeably, with both referring to a nonlawyer legal support staff member who,
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23Jan2017

Airman Wins Air Force Paralegal of the Year

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BAGRAM AIR FIELD, Afghanistan  An Airman from the 455th Air Expeditionary Wing legal office recently won the title of Air Force Paralegal of the year, proving she is the best legal aide in the Air Force. Master Sgt. Natasha Hoglund, 455th AEW legal office superintendent, demonstrated excellence throughout the year earning her this prestigious award. 
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18Dec2016

A Well-Rounded Life

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Tom Crites is a present-day Johnny Appleseed who has planted 2,000 plumeria trees in and around Savannah, Georgia, hoping to establish the glorious flowers in the town he loves. So it’s hard to imagine him jetting across the world during his 49-year career, away from home sometimes 300 nights a year. 
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24Nov2016

Seven Microsoft Word Hacks Every Legal Professional Should Know

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Microsoft Word is one of those programs that you instinctively think you’re a master in because you likely use it almost every day of your life.  Certainly if you had asked me, after having worked with Word for well over a decade, whether there was anything else I could know, I’d have said a firm “no.” If,
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19Oct2016

How to Mind Map

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Mind mapping is a very powerful technique for promoting creative thinking and improving memory.  Developed by Tony Buzan, it has become a very widely used tool, primarily because it is such a visual way of planning or remembering things.  So if you need to plan or remember something, here are the top ten tips for creating and using a mind map: 1.
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21Sep2016

Workplace Bullying

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Workplace bullying is a serious problem which affects many individuals on a daily basis.  Sometimes people are not even aware that they are being bullied or are too afraid to speak up out of fear of being fired.  Did you know that workplace bullying can have a direct impact on your work performance and can hinder your career? 
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27Jul2016

Six Quick Soft Skill Tips for the Office Professional

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Office and administrative professionals go go go all day. They come in the morning, check their email, then dig right into the tasks of the day. These tasks may vary from dealing with their manager or peers, creating documents and spreadsheets, coordinating projects or events to one of many other specialized projects.
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26May2016

When and How to Say “Enough”

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It is not unusual these days for people to use “bad” language, personal insults, and belittling phrases when they are frustrated, under pressure themselves, or don’t feel things are being done quickly enough. This especially happens on the telephone where a caller’s verbal attack can be highly offensive and may overstep acceptable and manageable boundaries of anger.
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20Apr2016

Mentoring: A Practical Way to Pay It Forward

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Recognize those who supported you by supporting your junior colleagues When you look back at your first few years of working as a Secretary, do you recall the times when you felt that you had really learned something? Those times when you mastered a skill or dealt with a person in a way that spelled out to you (and often to others,
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20Apr2016

Social Media Etiquette: Five Ways to Be Appropriate at Work

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While it’s true that most employees know proper etiquette for using social media sites like Facebook and LinkedIn, there are many who don’t. In fact, a recent survey from email security firm Proofpoint finds seven percent of organizations have fired an employee because of activity on social media sites. Ouch! And another 20 percent said employees have been disciplined over social media activity.
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23Mar2016

Thirty Days to Success

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A powerful personal growth tool is the 30-day trial. This is a concept I borrowed from the shareware industry, where you can download a trial version of a piece of software and try it out risk-free for 30 days before you’re required to buy the full version. It’s also a great way to develop new habits,
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