Technical Considerations for Legal Professionals Working from Home
As more and more firms establish policies and procedures for employees working from home due to the pandemic, legal professionals must always employ secure methods of communication.
Technology both makes communication easier and security more of a challenge. Here are some technical considerations for the most frequently used platforms that law firms and their employees should keep in mind.
Best practices for phone calls
Most office phone systems can be set up to forward incoming calls. This allows employees to have their calls diverted to phone numbers that they can use while working from home.
Phone systems can also be set up to divert calls without ringing, when the main line is busy, when a call goes unanswered, or when the phones are turned off. This allows for setting boundaries and flexibility to account for differences in systems.
If your system does not support call forwarding, you can set up an out-of-office message with an alternate number and provide that number to clients.
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