Because we know that the success of your litigation support is of the utmost importance to you and your attorneys, we continue to focus on providing you with useful tips, tools, and information in our e-newsletters.
This month we are including an article about how to deal with negative people and an article which shares tips on how to organize email.
As always, we invite you to send us any articles or tips that you think our readers would benefit from, as well.
Dealing with Negative People
By Sarah Jeffrey-Gray
We spend more time at work than at home with our family or out with our friends. The relationships which we have at work (whether with clients or colleagues) and how we react to the people involved make a significant contribution to our overall happiness and sense of well-being. Whilst some work relationships may build to become friendships outside work, friendship is not necessary for a successful work relationship.
So what are the essential ingredients for successful work relationships? The main ones are:
Common aims and values in the work context
Professional respect for oneself as well as others
Working well as a team
Good anger and conflict management skills (including assertiveness skills)
The ability to inoculate oneself against negative people