Since its inception over five years ago, our goal for The Reporter has remained intact to continue to provide you with useful information and tools.
For twenty five years we have taken a genuine interest in the legal community beyond court reporting, and we will stay committed to continue helping our clients in this way.
As always, we welcome your suggestions and comments, and we would like to share articles you have written with our readers, as well.
Attributes of Excellent Client Services
By Fran McClean, PLS
When you think of client service, what comes to mind? Think about it. Client service is all about how we treat our clients. Take a moment to think about your day. Are you providing excellent or proper client service (both internally and externally)?
If you are not sure how you can improve the quality of service, here are a few attributes to consider: