The Reporter E-Letter – March 2013

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01Mar2013

The Reporter E-Letter – March 2013

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March 2013

From the President

Since its inception over five years ago, our goal for The Reporter has remained intact to continue to provide you with useful information and tools.

For twenty five years we have taken a genuine interest in the legal community beyond court reporting, and we will stay committed to continue helping our clients in this way.

As always, we welcome your suggestions and comments, and we would like to share articles you have written with our readers, as well.

Best regards,
Sheila Atkinson-Baker

Attributes of Excellent Client Services

By Fran McClean, PLS

When you think of client service, what comes to mind? Think about it. Client service is all about how we treat our clients. Take a moment to think about your day. Are you providing excellent or proper client service (both internally and externally)?

If you are not sure how you can improve the quality of service, here are a few attributes to consider:

Read Full Article >>

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Attributes of Excellent Client Services

Being Aware of Unhelpful Thinking Tendencies

Teamwork and the Changing Role of Legal Secretaries

Live Deposition Video Streaming

Search, Don’t Sort, in Microsoft Outlook

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Being Aware of Unhelpful Thinking Tendencies
Read Article »
Teamwork and the Changing Role of Legal Secretaries
Read Article »
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Live Deposition Video Streaming
Use it »
Search, Don’t Sort, in Microsoft Outlook
Watch the video »
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HEAD SCRATCHER

A cowboy rode into town on Friday, he stayed there for three days, and left on Friday.

How did he do it?

Email us the right answer and you could be randomly drawn as the winner of a $25 gift card!

Last month’s answer