Happy Holidays to you and your staff and we hope that, as we enter into a new year, your firm continues to prosper and grow.
We have enjoyed having you as part of our ABI family. As another year comes to an end, and we look toward the New Year, we sincerely hold our relationship with you in high regard. We will continue to do all we can to serve you in the best possible way.
For us, 2008 has been a year of introducing new products and services for you to take advantage of and making sure our customer service and production is running top notch on the fulfillment end. We always keep our standards consistently high so you can continue to rely on and trust us to handle everything you send our way.
All of us at Atkinson-Baker wish you a wonderful Holiday Season and a Happy New Year.
A Little Goes a Long Way
By Kathleen McLaughlin, CSR
Scheduling a deposition is just the beginning of what’s to come: a temporary, but very important relationship between the taking attorney and court reporter, a relationship that is often taken for granted but has a direct effect on the deposition itself.
The article below is a fun inside look at the deposition from a reporter’s perspective. Kathleen McLaughlin has been a reporter for over 25 years and she shares what she feels are the “little things” that can impact your attorneys’ depositions in a big way by shedding light on some of the ways a reporter can and should go the extra mile.
Monday morning, 8:30 a.m. You’re finally at your desk after fighting that morning commute. “Hey, Janet,” says the senior partner as he passes by your desk on his way to court, “set up a depo in the Helzner-Pilkowski v. Sploingovitz case, couple weeks from now.” Before you can ask any questions, he’s out the door. Knowing that you need to send the Notice out today to meet the statutory timeline, you have to set it up today, which means determining the location, calling your court reporting agency and seeing if opposing counsel is available on that date. And all before your morning cup of coffee.
“Hello, Atkinson-Baker. How may I direct your call?”
“I need to arrange for a court reporter.”
Routed to only one person, you begin to respond to a number of questions, some of which you are prepared to answer but not all of them. “Why do they ask so many questions?” you say to yourself. All you know is that you need the reporter to show up at a certain date and time.
Now you’ve crossed off, “Calendar with court reporter” on your To-Do List and the court reporter takes over.
We were in first-year torts and discussing slander. The Professor stated that one of the elements of slander was that the defamatory statement must be heard by “one third person.” A student raised her hand and told the Professor she didn’t understand.
The Professor went on to explain how if one third person didn’t hear the statement it wasn’t considered published and didn’t fulfill the elements. The student, still obviously confused, asked: “But I still don’t understand which 1/3 of the person has to hear it!”