From the President
Hello,
I hope you find useful our selection of articles written by attorneys and legal support experts.
Enjoy your holiday!
Best,
Sheila Atkinson-Baker
Three Ideas to Future-Proof Your Law Firm
By Nicole Black
According to the 2019 Altman Weil “Law Firms in Transition 2019” survey, 96 percent of law firm leaders “agree almost unanimously that a focus on improved practice efficiency is a permanent trend in the profession.” One way that some firms are addressing the push for increased efficiency is by using technology to improve firm processes, with 48 percent of the survey respondents reporting that they “used technology tools to replace human resources in order to increase efficiency of legal service delivery.”
In other words, ready or not, the legal marketplace is changing, and 21st century legal clients are increasingly demanding that their lawyers use technology to increase efficiency and provide more accessible, affordable legal services. How does your law firm compare? What steps is your firm taking to set the stage for success in the new world order?
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12 Ways to Improve Your Discovery Cost Recovery Process
By Casey Sullivan
If you’re passing discovery costs through to your clients—and the vast majority of law firms are—you’re also probably getting pushback on discovery costs, at least occasionally. In a recent Logikcull survey, 89 percent of law firms experienced client pushback on discovery costs, with 68 percent receiving pushback sometimes, usually, or always.
That pushback was also the number one reason attorneys wrote off discovery costs, cited by nearly 60 percent of law firm respondents. Those write-offs can quickly add up, leading to nonnegligible declines in revenue and preventing full cost recovery of a law firm’s discovery expenditure.
Improving your billing process is not impossible, and implementing a few best practices can help reduce write-offs, improve cost recovery, and, ultimately, lead to more satisfied clients and attorneys.
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