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JANUARY 2011 IN THIS ISSUE: Interactive Realtime 201 Realtime Reporter’s Toolbox Part One: Cabled Realtime Realtime Reporter’s Toolbox Part Two: Wireless Realtime ABI New Product Feature: Mobile Transcript How Do I Prevent Someone from Forwarding a PDF? From the President
In these highly competitive times, we must go the extra mile in providing the best possible service to our clients and to each other. As you know, your promptness, accuracy and turnaround is extremely important, highly appreciated by our clients, and will continue to help us stay on top.
This issue focuses on tools to help you provide “perfect” realtime. I hope that you pick up some useful tips.
I urge you to attend the NCRA 2011 Mid-year Conference on March 24-27 in Baltimore. The Realtime Systems Administrator Workshop will be offered there. You will learn all about emerging technology and how instrumental it is to your business. NCRA’s goal is for you to leave the conference with new energy about technology so you can raise the bar on yourself and be more successful than ever.
As we continue to adhere to our standard of excellence at Atkinson-Baker, I appreciate the fact that you are a part of our team.
We wish you the best in 2011 and we hope you continue to prosper and grow.
Interactive Realtime 201
By Sandy Bunch Vanderpol
You’re going live now with your Interactive Realtime skills. You’re confident you have prepared to successfully meet the expectations of providing stellar interactive realtime skills, including troubleshooting realtime connections, loading drivers, teaching counsel and the court the quick-and-easy functions on their realtime viewers and, in the process, still manage to write “perfect” realtime!
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Realtime Reporter’s Toolbox – Part One:The Cabled Realtime Toolbox
NCRA’s Tech Tracker
“Hope for the best and prepare for the worst” is an axiom that pertains to successfully troubleshooting realtime hookups. Preparations begin and end with a complete “Realtime Reporter’s Toolbox” with the necessary tools of the trade. Do not be swayed to think you will never encounter a problem. It is not if a problem will happen, but merely a matter of time until a problem does occur. So be prepared.
Reporters are faced with a decision in the modern-day interactive realtime environment: using cables versus being wireless. In Part One, we cover the Cabled Realtime Toolbox. In Part Two below, the Wireless Realtime Toolbox is addressed.
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Realtime Reporter’s Toolbox – Part Two: The Wireless Realtime Toolbox
NCRA’s Tech Tracker
Maintaining your toolbox will ensure successful troubleshooting as well as giving you additional peace of mind.
In Part One, we covered the Cabled Realtime Toolbox. Here we address the Wireless Realtime Toolbox.
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Higher Standards for Better ServiceSM
ABI New Product Feature: Mobile Transcript
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OVERHEARD IN COURT
I THINK I AM DUE
ATTORNEY: I’ve lost my last four cases in this court, but this time I have the law on my side.
JUDGE: What law is that, Counselor?”
ATTORNEY: The law of averages.
HE WAS IN MY WAY
ATTORNEY: What happened next?
WITNESS: The guy was all over the road. I had to swerve a number of times before I hit him.
Career planning counselor: “Well, sometimes it helps me to imagine the worst case scenario. So what’s the worst case scenario?”
Law Student: “Not getting a job when I graduate law school in two months so I’m unable to meet my living expenses or pay back student loans, and then I’ll have to live in a cardboard box in Central Park.”
Career planning counselor: “Yeah, but at least you’ll have your health.”
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