From the President

In these highly competitive times, we must go the extra mile in providing the best possible service to our clients and to each other. As you know, your promptness, accuracy and turnaround is extremely important, highly appreciated by our clients, and will continue to help us stay on top.

This issue focuses on tools to help you provide “perfect” realtime. I hope that you pick up some useful tips.

I urge you to attend the NCRA 2011 Mid-year Conference on March 24-27 in Baltimore. The Realtime Systems Administrator Workshop will be offered there. You will learn all about emerging technology and how instrumental it is to your business. NCRA’s goal is for you to leave the conference with new energy about technology so you can raise the bar on yourself and be more successful than ever.

As we continue to adhere to our standard of excellence at Atkinson-Baker, I appreciate the fact that you are a part of our team.

We wish you the best in 2011 and we hope you continue to prosper and grow.

Best regards,

Sheila Atkinson-Baker

Interactive Realtime 201

By Sandy Bunch Vanderpol

You’re going live now with your Interactive Realtime skills. You’re confident you have prepared to successfully meet the expectations of providing stellar interactive realtime skills, including troubleshooting realtime connections, loading drivers, teaching counsel and the court the quick-and-easy functions on their realtime viewers and, in the process, still manage to write “perfect” realtime!

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