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No doubt you face problems on a daily basis. They can be as small as a printer jam or as big as your executive’s international trip is turning into a disaster due to bad weather.
There are many methods people use to solve problems such as mind-mapping or brainstorming. But for larger issues or problems, you have to have a process to be more successful at making the right decision.
This is called a Step Method and you follow it as outlined below. If you use the steps out of order, it will not have the same impact. I hope this helps you. If you have any suggestions as to what works really well for you when faced with a problem, please share with me.
Stage I: Recognition is being aware and cognizant a problem exists. This can also be something such as an administrative process you use no longer works.
- Identify the problem or issue.
- Clearly state the problem or issue.
- Gather as much background information as possible or facts to support the issue at hand.
- List negative effects.
- Assemble relevant information.
- Write five to ten possible solutions.
Stage 2: Identify the Solution by coming up with several options.
- List the positive or negative outcomes of each possible solution.
- Select the best one.
Stage 3: Implementation
- Consider how you will present this information to those involved: communication style, format (verbal, written), timing.
- Implement your idea.
- Evaluate the outcome.
- Adjust as necessary and try again.
- If necessary, try a different solution.
Follow these steps when working with bigger issues or problems or even if you are trying to come up with new ideas or ways of doing something better.
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