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Positions Open

GOVERNMENT ACCOUNTS MANAGER

Atkinson-Baker, Inc. is looking for a Government Accounts Manager who wants a career with a stable, expanding company.

The essential duties of this position include, but are not limited to:

• Researching government agencies, creating proposals and submitting bid in order to procure jobs.
• Handling existing government accounts, including taking accurate, detailed job orders from clients.
• Maintaining rapport with corporate account clients to ensure they are satisfied with service and remain active as clients.
• Maintain needed information in database for client contact.
• Following all established procedures to the letter, while maintaining the positive image of ABI through excellent manners and professionalism in all interactions with clients.

Skills and Requirements:

• Ability to close new business, while maintaining and servicing existing clients.
• Excellent communication skills with good phone etiquette.
• Professional manner.
• Business to business sales experience is a plus.

Compensation: depends on experience.  Benefits include Medical, Dental, Vision, 401(k), Paid Time Off, Paid Holidays, Paid Parking and Free Building Gym access.

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SCHEDULER


Atkinson-Baker is looking for an individual who would be responsible to close and schedule qualified court reporters to jobs within a designated territory and ensure that they arrive on time, at the correct job location with any necessary materials and have an understanding of all job-related details.

Skills and Requirements:

  • Prior office experience is a plus, but not required
  • Excellent communication and persuasive skills. Sales background helpful, although not required.
  • Maintaining lists of available court reporters and build rapport with them
  • Handling job cancellations or changes, as needed
  • Must have basic computer skills and type 35 wpm
  • Must be able to work from 8:30am-5:30pm, Monday through Friday, as well as be available for overtime
  • Must live within 20 miles of Glendale, CA 91203

Compensation depends on experience. Benefits include Medical, Dental, Vision, 401(k), Paid Time Off, Paid Holidays, Paid Parking and Free Building Gym access.

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CUSTOMER SERVICE REPRESENTATIVE


Atkinson-Baker, Inc. is seeking a great communicator with an upbeat personality for our Customer Service opening.

The essential duties of this position include, but are not limited to:

  • Handles specials requests from clients after deposition
  • Handles customer complaints
  • Ensure client needs are met

Skills and Requirements

  • Must be comfortable handling customer complaints
  • Prior office experience is a plus
  • Experience in customer service is preferred
  • Must be able to work from 8:30am-5:30pm, Monday-Friday
  • Must live within 20 miles of Glendale, CA 91203

Compensation depends on experience. Benefits include Medical, Dental, Vision, 401(k), Paid Time Off, Paid Holidays, Paid Parking and Free Building Gym access.

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In addition to technical knowledge, experience and competence required of Atkinson-Baker employees, one must also possess personal aptitude for problem-solving, high intelligence, perseverance, orderliness and responsibility. The employee must also possess the drive toward the attainment of goals, calmness and endurance under stressful conditions.

All jobs at Atkinson-Baker, Inc. have specific production requirements, which must be met and maintained by the employee.

Consistency and predictability in regular attendance of duty, an excellent attendance record, individual initiative as well as participation in group efforts, correct estimation of specific circumstances, fairness, empathy and appreciation toward fellow workers, effective communication skills and an absence of unconstructive or ill-considered criticism is also required.

In keeping with these job requirements, Atkinson-Baker, Inc. utilizes application forms, interview procedures and pre-employment non-medical testing regimens that will assist the company to determine whether applicants possess the skills, competency and above-mentioned personal attributes necessary to meet the company’s performance standards. Applicants for this position are asked to undergo such screening procedures.

In its commitment to long-term expansion and enhanced service to customers and community, maintaining its competitive edge and its commitment to public confidence and trust in its activities, Atkinson-Baker’s standards of employee skills, competence and teamwork are and shall remain among the highest in the field.

Management retains the discretion to change, modify or add to the duties of these positions at any time.

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