The Reporter E-Letter Articles

05Feb2015

Optimum Customer Service Skills

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Working as a legal secretary will often mean dealing with clients and customers. As is the case with any service industry, it is imperative to show these clients the highest level of customer service skills at all times, especially considering how handsomely they may be paying for their legal advice and support.
04Feb2015

Six Expert Witness Mistakes to Avoid

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Your expert might be one of the most qualified people in his field, but that alone won’t guarantee that he will be an asset to your case. The fact is that even the best experts are still human, and the stress of deposition or trial can result in critical mistakes that might have been avoided with proper coaching and preparation.
04Feb2015

The Discovery Update – February 2015

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Like you, we must have a keen eye for detail, make every deadline, stay on top of every project, and fulfill every client request, all the while keeping your needs as our highest priority. We’ve been publishing The Discovery Update for over seven years now, and, thanks to your positive feedback over the years,
04Feb2015

Location, Location, Location

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I’m peripatetic.  My stuff lives in Austin but I’m in a different city every few days. Lately looking for a new place for my stuff to await my return, I’m reminded of the first three rules of real estate investing: 1. Location, 2. Location, and 3. Location. Location has long been crucial in trial,
04Feb2015

The Reporter E-Letter – February 2015

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Like you, we must have a keen eye for detail, make every deadline, stay on top of every project, and fulfill every client request, all the while keeping your needs as our highest priority. We’ve been publishing The Reporter for over seven years now, and, thanks to your positive feedback over the years,
02Feb2015

Riddle – January 2015

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A smooth dance, a ball sport, a place to stay, an Asian country, and a girl’s name. What’s her name? ANSWER: Juliet. All of the listed things describe a part of the NATO phonetic alphabet: Foxtrot, gulf, hotel, India, and finally Juliet. http://en.wikipedia.org/wiki/NATO_phonetic_alphabet  
02Feb2015

What is Connectify Hotspot? How Does this Affect Me?

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A LAN (Local Area Network) is a private computer network that links computers at a single location, such as at a private residence or office building. Establishing a LAN allows files, software, and devices like printers and fax machines (or realtime software like CaseViewNet or Bridge) to be shared among the users of the LAN.
01Feb2015

The ABI Reporter E-Letter – February 2015

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I hope you enjoy this edition of The Reporter, our e-letter for court reporters. We have included an interesting article which addresses “gender stereotypes” in the workplace. The author makes some great points on how to improve gender diversity at work. There is also a link to her e-seminar. “Passing the Test” contains good information from experienced writers.
01Feb2015

Business E-mail Etiquette Basics

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“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” – Dale Carnegie (1888-1955),  American Educator When it comes to your business e-mail communications,